* S2G. BUILD INSTANT RAPPORT
"The following 10 STEPS will help you gain instant rapport in ANY situation and CONNECT with ANY audience.
1) LEAD WITH YOUR HAND. Always lead with a firm handshake when meeting and greeting others.
2) LOOK THEM IN THE EYE. Have good eye contact because this signals that you are a caring and honest person.
3) INTRODUCE YOUR NAME FIRST. In every situation when entering a room introduce yourself and give your name.
4) DRESS YOUR BEST. The outside package is what draws people in. You may not be the best looking person in the room but you should always look your best.
5) USE POSITIVE SELF-TALK. No voice has the power to discourage you as much as your own voice. And, no voice is as critical to success as the words you tell yourself. Be constantly aware of the language you use on yourself.
6) THINK BEFORE YOU SPEAK. When communicating with others you should listen mostly. Let others finish their conversations and avoid finishing their sentences. Never say two words when one will do. Never talk negative or make excuses. If someone pays you a compliment be gracious and accept the compliment and say, “ Thank you.”
7) USE GOOD POSTURE. Walk with good posture. Keep your head and chin up. Sit up straight and look forward as much as possible.
8) ACT LIKE THEM. People like to hang around people who are like them. This includes voice inflection, posture, hobbies, etc.
9) GIVE THEM A COMPLIMENT. Find something you can genuinely complement them for.
10) ASK QUESTIONS. The greatest conversationalists learn to ask good questions and listen closely to the answers.
Remember to be glad that you are you. Be self-confident and courageous. By following these ten steps for instant rapport you will do more than communicate…you will connect."
Billy Cox
Willing Tan 陳威潾
*S2G: 快速建立人際關係
“以下10步驟幫助你在任何場合快速建立人際關係及與每一位聽眾建立連結
1)以手勢展現.
以堅定的握手方式與人會面或打招呼
2)看著別人的眼睛.
用善意的眼神與人接觸, 因為這是你是關心與誠實的人的訊號
3)先介紹你的名字
無論在任何場合, 進入時先自我介紹並說出自己的姓名
4)穿上你最好的衣服.
人們總是從外表的裝扮打量一個人.你不見得是全屋內最好看的人,但是你一定要展現出你最的一面.
5)正面自我對話.
除了你自己的聲音,不然沒有別的聲音能擊敗你.還有,除非你自己告訴自己,不然沒有何聲音可以質疑你通往成功之路. 請確定注意你自己對自己說話的語言方式. 話語的力量!
6)說話前先三思.
與人溝通應該先傾聽. 讓他人先說完他要說的話並避免插嘴.一定要長話短說.不說負面的話或辯解.如果別人讚美你,請接受並說”謝謝”.
7)保持良好姿勢
走路時保持良好姿勢,抬頭挺胸.坐姿筆直並且盡可能看著前方
8)融入對方
人們喜歡和與他們相同的人處在一起. 包括說話方式, 反應,姿勢,喜好,等等.
9)給予他人讚美
找到對方的優點並給予讚美
10)問問題
最棒的對談者是學會如何問好的問題並且仔細聆聽對方的答案.
記得永遠要喜歡自己.保持自信與勇氣,不斷練習這10個快速建立人際關係的方法,你將不只是溝通而是能與對方連結.
Billy Cox
Willing Tan 陳威潾
Translated By Gloria Lee @ EMBA
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